Refund policy

Thank you for choosing City Pop Fundraising! We are committed to providing you with the best products and top-notch service. We understand that sometimes issues may arise with your order, and we're here to assist you.

Please note that due to the nature of our products, we do not accept returns. However, if you encounter any problems with your order, such as damaged items or errors, please reach out to us immediately at 303-335-9582 or toll-free at 844-CITY-POP. You can also contact us via email at info@citypopdenver.com.

Our dedicated customer support team will gladly work with you to resolve any concerns and ensure your satisfaction. Your happiness is our priority, and we will do everything we can to make things right. In the event of a refund, we will handle each case individually and strive to process it promptly. We appreciate your understanding that certain circumstances may require additional time for resolution.

Once again, thank you for choosing City Pop Fundraising. We value your trust and look forward to providing you with a delightful fundraising experience. Feel free to contact us anytime, and we'll be more than happy to assist you.